CPAacademy.org | DELIVERING TRANSFORMATIVE FEEDBACK TO YOUR TEAM

Gene, CT

"I have attended 20 hours of webinars in the last 3 months. This was the first that really gave me something I can use right now. It sounded as if Michelle was talking to me. KSS has be scared, but I'll use it. And I think I can at least get to O, E, and I with a little more self control. I can't wait for her next seminar."

Dimple, TX

"The presenter, Michelle Baca, did an excellent job of shifting the mindset and paradigm on reviews. I have a employee who is very aggressive, and I wanted to get in a better mindset before I approach her about my expectation and how her behavior has a adverse effect on the firm environment. thank you."

Derek, MN

"The speaker was very informative on the topic and spoke clear and concise. The topic and subject matters discussed were in an organized fashion and communicated efficiently and effectively. I would attend another webinar from this speaker. Thanks."

Shasta, AK

"I JUST had to talk with a coworker, and thankfully have done my research and had preparatory classes in management to deal with it, but I really think if I had seen this seminar before hand the entire process would have been better. Thank you!"

Tirzah, GA

"The Delivering Transformative Feedback webinar was very informative. There were lots of practical examples to use and the Q&A session allowed for more insight to see better ways to perform a meeting where a crucial conversation is needed."

Brenda, FL

"I have had exposure to presenting feedback to others before, but Michelle's unique method of presenting effective tools of positive feedback will be easier to remember for future needs"

Michael, PA

"Speaker was effective and enthusiastic in presenting the material Knowledge learned will be helpful in developing positive relationships both on the job and in personal life."

Lucy, SD

"Michelle did an excellent job in presenting the material. Easy to understand and visualize how this approach could work not only in my job but in personal situations also."

Michelle, CA

"This is the best course I have had on conducting employee evaluations. It is a very positive and effective approach to giving feedback and facilitating improvement."

Kenneth, GA

"This is a difficult and important subject. I feel Michelle gave an outstanding performance on presenting this subject in a way that most can relate."

Solita, IL

"i enjoyed this webinar, the topic discussed was very enlightening and useful not only at work but with my everyday dealings with people."

Shelly, VA

"Great slides. I like the: keep start stop and mindset strategies. Michelle Baca is a talented business professional to clear presenter."

Karen, NJ

"Despite technical difficulties, she kept her poise and delivered a very effective, thought provoking, and informative presentation."

Robert, ID

"Could have used this material 40 years ago when I was dumb and young. Now I am just dumb. Thanks again for a great presentaion."

SUSAN, PA

"This short class will help me not only in my professional career, but in my personal life as well. It came at the perfect time!"

Jamey, OR

"Very insightful and useful advice. I will definitely put it into practice and share it with the other managers in my firm."

Chunfang, CO

"Very practical. I'm going to use the EOIS and KSS approaches right away in this afternoon's staff Q1 performance review."

Jane, IL

"I thought this was an excellent webinar, applicable not only to the workplace, but for good communication in general."

Ronald, HI

"Loved the presentation. We all need a reminder regarding this kind of information. Nice job, Michelle. Ron Kadey"

Betty, FL

"How timely! I have to face an issue with an employee tomorrow....I will redo my approach thanks to this webinar."

Gary, CA

"A great seminar in an area of our business that we rarely think about or see educational opportunities about"

Elizabeth, LA

"Great information! Provides useful communication tools that can be used at work and in my personal life."

Kimberly, ME

"Michelle was an energetic presenter, and I found it easy to stay engaged and listen to her presentation."

Shelly, TX

"Michelle, thank you so much for these wonderful tools! I am excited about putting them into practice!"

Tina, PA

"I enjoyed how we should look at ourselves first & then plan to have action after we use her steps KSS."

Michael, FL

"this necessary area has always been a hard sell to staff, which is just part of being a practitioner."

Mark, CO

"Yes there were some system problems; nevertheless, it was a really good and effective CPE course"

James, OH

"Michelle did a great job with a touchy but timely and relavent topic. Lots of great advice!"

Kimberly, OK

"EOIS!!! Loved the acronym, gonna try and use it! as an Auditor, good for exit conferences!"

Amy, SD

"Great approach to delivering feedback! I will be able to utilize this in my organization."

Jim, OH

"Very good webinar. Learned some good tips on how to generate and give quality feedback."

Mike, TN

"very timely topic as I have a challenging employee that I need to deal with at this time"

Fan, NJ

"effectively demonstrated performance issues and how to deal with them in a positive way"

Katherine, NC

"I would recommend this course to any manager. Information was informative and timely."

Abbe, NC

"This was an excellent presentation and would enjoy more presentations from this group."

Donna, WA

"Great information that is helpful both in my work and personal environment."

Tami, CO

"This was a great webinar. I gained a lot of useful information! Thanks!"

KATHRYNE, HI

"Presentation was very informative and presenter was very knowledgeable."

Karim, CA

"To the point and effective, the stuff you really wanted to hear about."

Jamie, CA

"This was a great class with tools I will be able to use immedately."

Diana, IN

"I enjoyed the webinar. The suggestions were relevant and helpful."

William, IN

"There was alot of excellent information. Great use of examples."

Lin, VA

"i actually really enioyed the webinar, it wasn't boring at all!"

Debra, MN

"Excellent webinar with both professional and personal utility."

Tami, CA

"I agree with all your suggestions. Your insight is refreshing"

Lisa, TX

"Interesting and informative. Good basis for self reflection."

Sean, CA

"Tinely, concise, informative, relevant. It was the best!"

Nancy, WV

"there are several very useful thoughts here. Thank you!"

Jovita, CO

"Great topic, good presentation. Thank you very much!"

Virginia, MI

"Enjoyed the presentation and the ideas presented."

Debra A, MI

"Material was very well presented. Thank you!"

Eda Christie, AZ

"Very detailed, to the point and organized."

Karen, NJ

"It was very informative and well done."

Karen, MA

"session was informative and effective."

Barbara, AZ

"I was enlighted by the head self-talk"

Heather, TX

"Great way to fit in a couple credits!"

Joseph, CA

"Helpful slides and presentation."

Ada, PA

"Very interactive and relevant"

Marissa, OH

"I really enjoyed the webinar."

Andrea, CO

"Great examples and content"

Gretchen, CO

"No comments at this time"

Val, IA

"It was an excellent session. Midway through I started to wish I had included the rest of my team so they could hear some of the points themselves. As with many self-help sessions, the hard part will be implementing it (especially without emotion!). I really like the KSS approach to one-on-one meetings with them because getting team members/subordinates to really share can be difficult -blame is easier than addressing real problems and possible solutions."

Cyllene, OR

"The techniques for getting to the bottom of performance issues will be very helpful. By taking the emotion out of the equation, focusing on the facts, discussing perceptions, expectations and hopes in a positive light, it seems like there would be nowhere to go but up. Thanks so much."

Jeanne, CA

"Of course, the topic is relevant and the slides and discussion will be helpful tools to my providing feedback that is more helpful and positive to my staff. And of course, I always like the help provided by the extra resources provided at the back of the slide show."

Kristine, CO

"CPA Academy offers quality, interesting webinars. I always learn something new, and enjoy them. I also enjoy Scott's sense of humor - he manages to make me laugh every webinar! Thanks for providing such a great service."

Beth, NV

"I did really enjoy the subject matter and the speaker overall and appreciated the importance of this subject in my work."

Cynthia, OR

"The instructor provided meaningful practical examples with the PowerPoint containing valuable information."

Bob, PA

"Some ideas & techniques discussed could be used to improve personal relationships, which I plan to do."

Fan, NJ

"She had good real life examples that helped with the learning objectives."

John, TX

"Very helpful for improving team performance."

Maryjo, DC

"vEry informative and presented great ideas"

John A., IL

"1st time, worth the time, thank you"

Heidi, NJ

"Thanks, I leaned several tips."

Robert, OH

"Will consider in the future..."

Jeannie, KY

"Love KSS - Keep, Stop, Start!"

DELIVERING TRANSFORMATIVE FEEDBACK TO YOUR TEAM

Michelle Baca

About Our Presenter